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"The catalog was well done, and your new facilities were outstanding!"
- Dave Wnuck, Wallingford, CT
"Yes, I have received my lot and I enjoy it very much. It has been a pleasure to work with Smythe, and I look forward to working with you in the future. I really appreciate your understanding with my travel schedule along with your willingness to work with me and help me while I was away."
- G.M., Oregon
"Smythe demonstrated a level of expertise in cataloging my small size collection that is simply unmatched. The exceptionally strong bidder response and better than expected results only bear this out."
- R.K.V.
"I was VERY satisfied and felt the whole sale (early correspondence, finalizing items for sale, catalogue, sale and results) was handled with A#1 INTEGRITY and HONESTY, unsurpassed like I've never seen before."
- GK, MINNESOTA
"Stephen Goldsmith gave me the extra TLC with personal phone calls. That's what made me choose Smythe. I'm very pleased with the results. You can visit with the folks from Smythe, and be treated decently, whether you have a $1 collection or a million dollar collection. If I have any material in the future I'll call Smythe first."
- M.D.
"As a frequent auction consignor, we find Smythe to have a good combination of well written descriptions and the ability to find the ultimate buyers. With expertise over a wide spectrum of the numismatic field, Smythe is well positioned for the future of the hobby. We strongly recommend considering them for your auction needs."
- A.G.P.
"What a joy to see your catalogue and my lots so amply researched and featured. Thank you for the effort".
- M. Stocker, New York
"I always enjoy perusing the catalogues, both for the technical information provided, and for the occasional dry wit in the commentaries."
- K. Freer, Canada
"My thanks to everyone for the beautiful work on preparation and sale of my banknotes. I'm truly pleased and impressed..."
- G.E., Florida
"All too often we express ourselves when there may be cause for complaint; and too seldom do we do the same when thanks are in order. Our shipment of a number of items fetched in your sale arrived today. It was packed exactly right by our standards. Moreover, everything had been accurately catalogued. Your staff are always so courteous and accommodating!"
- A. Lovell Elliott, Massachusetts
"I've really appreciated your professionalisim and kindness for handling my consignment. Obviously, as soon as I have some other nice banknotes to offer they will fly directly to 'Smythe New York'"
- V. Depretre, France
"Thanks for the top service of your company. Hope to do business with you again."
- Z. Wang, China
"Thank you. I am thrilled with my note. Fantastic execution. You always do a great job for me."
- Norman Buckman, Ocean Grove, NJ
"Wow! What a super note! Absolutely gorgeous - just a beautiful note. Wanted you to know I was very happy. Looking forward to the next auction. Thanks for all the great service. R.M. Smythe is the best."
- S. Reinhardt, Chicago, IL
"It is impossible for anyone to have given me better terms, and the personal attention was greatly appreciated. When I have anything to auction I will give you a call. Yours is the only company I have ever consigned to, and the only company I will ever consign to in the future."
- Roger Kneece, Charlotte, NC
"Your catalogues are quickly becoming the finest in the auction business."
- John Reznikoff, Connecticut
"I predict that this book will quickly become the standard reference on Confederate currency. I want to thank Smythe for seeing this project to publication. You have done a great service for the collecting community."
- M. McNeil, Nederland, Colorado
"This is the most beautiful autograph catalogue ever published! A wonderful blend of photographs and narrative!"
- David Beach, Florida
"I have been and continue to be impressed by the quality and personable service covered by Smythe."
- Ken Latimer, Georgia
"Thanks for the excellent and respectful treatment you gave us. Dealing with you was altogether a very pleasant experience."
- Shel Michaels, Massachusetts
"The phone exchanges and personal conversations with you have been helpful, as are the detailed descriptions in the catalogues. Such service and knowledge builds trust, and from this I pass along the catalogues to friends so they may bid also."
- Chuck Denlinger, Pennsylvania
"I would like to make a comment on my experience with placing my collection of Documents with Revenue stamps for auction by Smythe. I am pleased with the results and with very professional manner with which the entire transaction has been handled. I am a collector, not primarily looking for profits, BUT, of course, wish to recoup what I can fairly obtain when I dispose of my collection. That said; I am amazed that out of about 200 documents all have been sold except for the very few remaining. It is easy to dispose of items of value, or in demand, but you have also found a 'home' for items that are relatively common."
- J. Denison, Sarasota
"First let me say CONGRATULATIONS on your first sale of Herb and Martha Schingoethe’s notes! The sale was run beautifully, and I thought it was the most successful obsolete sale I have ever attended in my almost 30 years of this business! I already look forward to the next sale and the many others to follow. Please tell all the staff at Smythe of my praise, and keep up the good work"
- Hugh Shull, South Carolina
"Why would I want to use any other auction house for scarce notes?"
Click Here to View Full Testimonial
- Dr. Arnold R. Saslow, Owner, Ye Olde Curiositie Shoppe, New Jersey
"The results of the last auction exceeded my expectation. Your firm demonstrated the pinnacle of professionalism from a perfectly laid out catalogue, an extremely knowledgeable and friendly staff, elegant viewing and auction facilities...which made every bidder feel special. I was impressed with the large number of dealers and collectors who actively bid on the lots in person and the added excitement of four staff members manning the phones. Your coming to my store to organize and estimate the lots made the consigning process simple. I will definitely use your services again and will recommend R.M. Smythe highly to all."
- R.C., New York
"I commend R.M. Smythe & Co. for refusing to sell "repaired", "restored", "processed", "cleaned", "pressed" or "conserved" items without disclosing those facts to the potential buyer. It seems the current market place is flooded with many such items that can fool even advanced collectors. This should give your potential buyers a lot more confidence that they will be treated fairly. In your Sept. 13-14, 2002 auction I was successful on one lot. I was quite pleased to receive the lot for my collection and to make it even better for me, you reduced the hammer price by $30.00. Thanks for accepting my bids and handling the auction in this manner. I was also pleased with the lots received in your auction #221. I appreciate being able to do business with a firm such as R.M. Smythe & Co."
- L.D., Missouri
"Thank you for the kindness you extended to us on our visit to your office. We were thrilled that the poster sold. Thank you!!"
- R. Huff
San Antonio, Texas
"I purchased the new Confederate book at St. Louis, and it is really packed with so much great information. I took out some notes when I got home just to try and see what varieties I had- it was fun and I was able to pinpoint exactly which they were (no great rarities, unfortunately!)."
- N. Shafer, Wisconsin
"Thanks so much for a very satisfying, pleasant, productive and interesting morning.
Your coin trader sure knows the coin market and he did a very thorough job of looking at my collection.
I am certain that his numbers were fair. His tour helped me better understand your business.
I have been putting off the sale of the coin collection for years thinking it would be a difficult task.
It sure wasn't, and I feel much relieved."
- J.T., Brooklyn, NY
"Everything worked out perfectly. The flat was waiting at the Post Office this morning at 9:30 and came
through in great shape. Thanks for going the extra mile. I will mention my great satisfaction with your
efforts to the Smythe people here in Orlando tomorrow. Thanks!"
- W. Wolka, IN
"I would like at this time to thank Smythe Auctions for sending catalogs of your auctions. Even though I only collect Canadian $1.00 bank notes and related
Canadian $1.00 material I find the information in your well prepared catalogs very valuable. In particular the catalogs pertaining to the Herb and Martha
Schingoethe collection are great."
-Cliff Beattie, Canada
"Many Thanks for Your really good Service! I'm always very happy with any purchase from Smythe.
You work always very fast, exactly and correspond fully to the customer's desires. Please tell all the
staff at Smythe of my praise, and keep up the good work."
-Mike Teichmeier, Germany
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Privacy Policy |
R.M. Smythe & Co., Inc. Privacy Policy
At R.M. Smythe, we respect our clients' right to privacy. For 120 years, our basic tenet has remained the same: confidentiality. Whether you
visit our site for information, to place an order, or to bid online, we provide a safe environment for you to explore and discover.
The purpose of this policy statement is to outline the following:
- What information do we collect? How do we use it?
- How does R.M. Smythe protect customer information?
- What about ``cookies"?
- Will R.M. Smythe disclose the information it collects on smytheonline.com to outside parties?
- How does R.M. Smythe allow customers to update or change information on smytheonline.com?
What information do we collect and how do we use it?
- When you order, we need to know your name, email address, mailing address, credit card number, and credit card expiration date. This allows
us to process and fill your order, and to notify you of your order status.
- When you sign up for services like Newsletters or download certain software or plug-ins made available by us through our site, we need only
an email address -- which we use to send the information you requested.
- We may personalize your shopping experience by using your purchases and site behavior to shape development. We also monitor customer traffic
patterns and site usage to help us develop the design and layout of the site.
- We may also use the information we collect to occasionally notify you about important functionality changes to the web site, new
smytheonline.com services, and special offers we think you'll find valuable. If you would rather not receive this information, visit Your Account
to change your preferences. Make sure to change your preferences for each account or email address you have left with us.
How does R.M. Smythe protect customer information?
Smytheonline.com uses the latest encryption technology to keep your personal information safe. All your ordering information -- including your name,
address, and credit card number -- is encrypted using a secure server for maximum protection. Your credit card and billing information cannot be read as
it travels to our ordering system. To ensure that your information is even more secure, once we receive your credit card information, we store it on a
server that isn't accessible from the Internet. We're so certain that our online order systems are secure that we back it up with a guarantee. In the
unlikely event that you are subject to fraudulent charges, remember to first notify your credit card provider in accordance with its reporting rules and
procedures. If, for whatever reason, you are held responsible for any fraudulent charges made on our site, Smytheonline.com will cover the entire liability
for you up to $50, as long as the unauthorized use of your credit card resulted through no fault of your own from purchases made from Smytheonline.com
while using our secure server. Credit card transactions are handled by a third-party financial institution, which receives the credit card number and
other personal identifying information only to verify the credit card numbers and process transactions. If you feel more comfortable doing so, you are
welcome to call in your credit card information and complete your purchase by phone.
What about "cookies"?
"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Our site uses cookies to speed navigation,
keep track of items, and provide you with custom-tailored content. We use cookies to remember information you gave to us so you don't have to re-enter
it each time you visit our site. By showing us how and when shoppers use our site, cookies help us see which areas are popular and which are not.
Many improvements and updates to our site are based on the data derived from these cookies, such as total number of visitors, pages viewed, and the total
number of ads served. Most browsers are initially set to accept cookies. If you would prefer, you can set yours to refuse cookies. You will still be able
to order from smytheonline.com using the Shopping Cart, but your personal information will need to be re-entered each time.
Will R.M. Smythe disclose the information it collects on smytheonline.com to outside parties?
R.M. Smythe will not disclose the information it collects to outside parties.
R.M. Smythe guarantees that we will never give or sell your name to any other firms, numismatic or otherwise, or send you any mailings on behalf of other
firms.
R.M. Smythe may release account information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce
or apply the terms of any of our user agreements, or (iii) protect the rights, property, or safety of R.M. Smythe, our users, or others.
How does R.M. Smythe allow customers to update or change information on smytheonline.com?
If at any time you would like to change any information in your account, just click on the Your Account link at the top right of any page. Click on
Account Profile. Here you can change or update your email address and password, billing address, payment options, shipping options, Express Checkout
settings, address book, and general preferences. Then click Save My Changes.
A special word to parents, guardians, and educators of children under the age of 18.
Smythe strongly encourages parents, guardians, and educators of young web users to play an active role in their childrens' and students' online activity.
Children under the age of 18 should not submit orders, bid sheets, application forms, service requests or other documents to Smythe without the prior
consent of their parent(s), legal guardian, or teacher.
Smythe is committed to educating and encouraging young Web users and collectors about financial history. We are dedicated to preserving the history of
engraved financial and historical documents in an online forum. To that end, we caution young users and their parents, guardians and teachers, that some
vignette illustrations might offend or startle our young users. It is not our intention to do so; we are simply illustrating for our clients items
available for purchase.
Your consent
By using our web site, you consent to the collection and use of this information by R.M. Smythe. If we decide to change our privacy policy, we will
post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.
This privacy policy was last modified on April 15, 2004.
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